Frequently Asked Questions

Find answers to common questions about our premium home furnishings

Do your chairs come fully assembled?

Most of our ergonomic seating arrives fully assembled. For larger furniture pieces, minimal assembly may be required, and clear instructions are provided.

Can I request fabric samples before purchasing?

Yes, we offer complimentary swatch kits for our most popular upholstery and finish options to help you make the perfect choice for your home.

What is the warranty period for Haworth products?

We stand by our quality. Most of our furniture is backed by a 12-year warranty covering parts and labor under normal residential use.

How do I clean and maintain my furniture?

Specific care instructions vary by material. Generally, we recommend using a damp cloth for hard surfaces and professional cleaning for upholstered items.

Can I modify or cancel my order after it's placed?

Orders can be modified or canceled within 24 hours of placement. After this window, the item enters production or shipping and cannot be changed.

Do you offer ergonomic consultations?

Our customer success team is trained in ergonomic principles and can assist you via chat or email to find the best setup for your workspace.